The business or the people – Which comes first?


Dealing with situations of unsatisfactory performance can be difficult because it can seem and feel as if we are taking the ‘Company’s side’ against the person involved. Damned if you do and damned if you don’t! Indeed this can often be the reason why managers refrain from challenging people on their performance or behaviour – managing their people and getting things done require good relationships with people and confronting them will damage relationships.

For that reason, managers can get tugged in different directions and can find themselves in a tug of loyalty to the ‘Organisation or to their people. This module will resolve that issue and dissolve that perceived conflict between the two.